JVA Analytical

Our relationship with our customers only begins the day we deliver to your laboratory. We invest a great deal of time and money in training and spare parts stock to ensure we can provide the level of service you will expect when you purchase your Varian, CEM or Bomem instrument. We believe we have the best service and support available in Ireland. More than half the people in JVA Analytical Ltd are involved in service and support. Our team of 9 Service Engineers are based either in our office in Dublin or in Cork, and between them have more than 40 man years of experience in supporting our Varian and CEM customers. Service we provide include:

Service Support Agreements

There are three levels of standard contract available:

Fully Comprehensive: This level gives extended warranty. All parts and labour for consumable items. It also includes preventative maintenance visit(s).

Standard Contract: Includes labour on all non-routine breakdown calls. It also includes preventative maintenance visit(s). All parts used to be charged.

Basic: This includes labour on two non-routine breakdown calls. It also includes a preventative maintenance visit. All parts used to be charged.

As well as the standard contracts, we will be pleased to quote for service contracts covering specific customer requirements. Multiple systems (of any type) included on the same contract will attract a discount.

Service Management is fully computerised to ensure the most efficient management of our service team, and to provide a fast and efficient response time in the event of a breakdown. Contact our service department by e-mail service@jva.ie

INAB Accreditation:

The Irish National Accreditation Board(INAB) is the National Body with responsibility for Accreditation in accordance with ISO 17025.

JVA Analytical is INAB Accredited since 1995, Registration No. 066C.

With our Quality Management System in place we work to set policies and procedures to ensure customer confidence in our Calibration and certification processes.